The Powertrain Company Customer Experience

A knowledgeable mechanic working on a customer's car in an auto shop.

Customer Support

Powertrain Company realizes that shopping for an engine or transmission for your vehicle can be daunting experience. Powertrain Company is here to assist you with all your powertrain needs from quoting a price, walking you through the warranty process and everything in between.

Being able to buy a high quality OEM engine or transmission, at a great price, doesn’t do you much good if you need to ask a question or get assistance once you’ve received your product and no one is there. That’s why Powertrain Company goes to great lengths to make sure you, The Customer, is taken care of. It’s our job to make sure you’re satisfied with your shopping experience.

Customer Care

Our Customer Care Team is on hand with friendly and knowledgeable agents to assist you with product research and fitment, processing your order, product  delivery, or any account questions. You can also contact us to inquire about warranty claims, if needed.

Contact Us

Hours:  Mon-Fri: 8 a.m. – 5:30 p.m. (Central time zone)
Call: 1-888-725-8160, option 2
Email:  [email protected] and someone will contact you within 8-12 business hours.

Feedback

It’s our goal to give you the best experience possible, and that starts with your honest feedback. Every voice matters—especially yours! If you’ve had a great experience with us, we’d truly appreciate it if you took a moment to leave a Google Review. Your feedback helps us improve and lets others know what they can expect from The Powertrain Company.