Support

Customer Support

Powertrain Company realizes that shopping for an engine or transmission for your vehicle can be a daunting experience. Powertrain Company is here to assist you with all your powertrain needs from quoting a price, walking you through the warranty process and everything in between.

Being able to buy a high quality OEM engine or transmission, at a great price, doesn’t do you much good if you need to ask a question or get assistance once you’ve received your product and no one is there. That’s why Powertrain Company goes to great lengths to make sure you, The Customer, is taken care of. It’s our job to make sure you’re satisfied with your shopping experience.

Customer Care

Our Customer Care Team is on hand with friendly and knowledgeable Account Managers to assist you with product research and fitment, processing your order, product  delivery, or any account questions. You can also contact us to inquire about warranty claims, if needed.

About Powertrain Company

At Powertrain Company LLC, we specialize in the design, development, and manufacturing of advanced powertrain systems that drive innovation across the automotive and mobility sectors. With a focus on performance, efficiency, and sustainability, our solutions range from traditional internal combustion powertrains to cutting-edge electric and hybrid drivetrains. Backed by engineering excellence and a commitment to quality, we partner with OEMs and industry leaders worldwide to shape the future of transportation.

Meet the Powertrain Company Team

Contact Us

Hours:  Mon-Fri: 9AM - 6:00PM (Eastern Time Zone)
Call: 1-888-725-8160, option 2

Feedback

It’s our goal to give you the best experience possible, and that starts with your honest feedback. Every voice matters—especially yours! If you’ve had a great experience with us, we’d truly appreciate it if you took a moment to leave a Google Review. Your feedback helps us improve and lets others know what they can expect from The Powertrain Company.

Customer Reviews

Posted on Google Google
Daniel Taylor profile picture
Daniel Taylor
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Transmission came fast and works great! Decent prices as well. They answered every question I’ve had along the way customer support is fantastic!
Posted on Google Google
Danny Joseph profile picture
Danny Joseph
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Rob Valdez was very helpful and knowledgeable when it came to getting the correct engine. He is always available to answer questions and get the order right. The Subaru EJ25 engine I bought fit right into the engine bay, no problems. It came in a protective crate, looking new, clean, and fresh. Jill made the core return process quick and easy. My EJ25 looks and runs just like new! I am a very happy customer!
Posted on Google Google
Scott Hutson profile picture
Scott Hutson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Everything arrived as expected and their core return process was easy.
Posted on Google Google
Thomas Shoop profile picture
Thomas Shoop
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
It was good shipping didn't like
Posted on Google Google
A. Nonymous profile picture
A. Nonymous
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I purchased a remanufactured transmission for my truck in May 2025. Sadly the front pump was bad. It took 8 months to reveal itself. When it did.. Stephen Butts from the sales department, Kylar Dobbs from the warranty company and Chad Jones sales manager, all worked together to make sure I received a new transmission ASAP. They were awesome. Answering my every question. I know I was a real pain in the backside at times. But, their professionalism & understanding never wavered. They were always respectful & polite. They called me a few days after the new transmission was installed to make sure it was performing as promised. Which it absolutely is. Smooth shifting, no noise of any kind. I'm wicked happy with my overall experience with Powertrain Company. If Stephen, Chad and Kylar read this review THANK YOU SO MUCH FOR EVERYTHING! I will definitely recommend Powertrain Company to anyone seeking a reputable & trustworthy company when they need a engine/transmission for their vehicle. (Below are photos of the new Power train Company transmission top two. Original factory transmission bottom two photos). They definitely deserve a raise &/or promotion.

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Get a Free Quote Now!

Powertrain Company has over 1,500 Remanufactured Engines and 2,700 Transmissions in stock and ready to ship!

Finding the exact engine or transmission fitment can be hard. Let our expert account manager's help with every aspect of your order!