Warranty
3 Year Standard Warranty
At Powertrain Company, we stand behind the remanufactured engines, transmissions, transfer cases, and axles (differentials) that we sell. Every unit ships ready to install and is backed by our standard warranty, giving you dependable protection and peace of mind with every purchase. For customers who want additional coverage.
We also offer industry-leading 3, 5 or 7-Year No-Fault Warranty Plan as an upgrade option.
Our Commitment is NO-FAULT Peace of Mind with Every Unit
At Powertrain Company we stand behind the remanufactured engines, transmissions, transfer cases, and axles (differentials) that we sell. Every unit ships ready to install and is backed by an industry-leading NO-FAULT Warranty Plan so you can buy with confidence.
Three Flexible NO-FAULT Warranty Terms
Choose the coverage that fits how you drive:
3 Year / 100,000 Mile
Essential coverage for everyday drivers. Parts and prorated labor coverage for the length of the term or 100,000 miles, whichever comes first.
Cost: $149
5 Year / 500,000 Mile (Recommended)
Longer warranty terms for owners who expect more miles and longer service life.
Cost: $299
7 Year / 1,000,000 Mile
Our longest warranty term for maximum coverage on heavy-use and high-value applications.
Cost: $499
Each term applies from the date of shipment (or date of sale if installed by Powertrain Company partners). Specific labor allowance and mileage caps are set in the full warranty terms.
Powertrain Advantage Protection (Add-On)
For customers wanting zero-questions coverage, add Powertrain Advantage Protection to any warranty term for extra benefits:
No-fault claims accepted — you’re covered regardless of who installed the part (subject to exclusions below).
Increased labor reimbursement rate.
Rental car reimbursement up to a daily limit (for covered repairs).
Towing reimbursement for covered failures.
Transferable to one subsequent owner (fees and restrictions may apply).
This is an additional cost added to the base price, depending on the warranty term selected.
Cost: $149.00
Cost: $299.00
Cost: $349.00
What’s Covered
Replacement parts required to restore the unit to working condition for covered failures due to manufacturing or remanufacturing defects.
Labor reimbursement for removal and installation up to the plan’s published allowance.
Reasonable towing and rental expenses for covered breakdowns.
Shipping of replacement parts to and from the repair facility for covered claims (lower 48 states — see full policy for exceptions).
What’s Not Covered (high level)
Pre-existing damage or failures caused by collision, external contamination, improper fluids, lack of maintenance, overheating from a non-covered cause, or modification/alteration of the unit except as specifically provided by the No-Fault add-on.
Failures caused by abandoned, submerged, or fire-damaged vehicles.
Consequential or incidental damages (loss of use, lost wages, etc.) except as specifically provided by the No-Fault add-on.
Components outside the remanufactured core that were not supplied by Powertrain Company (unless explicitly listed).
Full exclusions and examples are listed in our official warranty document — please read it before purchase.
Diesel Warranty Information
On-Road Complete Drop-In Configurations
2 year/unlimited mileage.
Cost: Included
Long Block Configurations
1 year/unlimited mileage.
Cost: Included
ATK Diesel Engines
12 month/12k mileage.
Cost: Included
Core Return & Charge Policy
A refundable core charge may be applied at purchase and will be returned upon receipt of an acceptable core within the time window specified on your invoice.
Cores must be returned with all required documentation and in the condition specified in our core return guide. Damaged or incomplete cores may incur a core charge deduction.
How To File a Warranty Claim
Contact Powertrain Company Warranty Support at (888) 725-8160 or email [email protected] with your order number and VIN.
Provide photos and a brief description of the failure, estimate/invoice from the repair facility, and core tracking information.
We’ll issue prior authorization where required and guide you through shipping and repair.
Approved claims are paid via direct reimbursement to the repair facility or by settlement with the customer, depending on circumstances.
We answer warranty calls directly — no outsourced call-centers. Our warranty team is available M–F, 8:30am–5:30pm (local time).
Labor Allowances & Reimbursements
Labor reimbursement limits vary by product and warranty term. Rates are published in the full warranty schedule.
Self-installers (DIY) are eligible for parts coverage; DIY labor is not reimbursed unless the No-Fault plan specifically covers a labor allowance for certain repairs.
Commercial & Performance Use
We cover vehicles used for personal, commercial, fleet and motorhome purposes — but commercial/fleet/motorhome applications may be handled under modified terms (different labor allowances, accelerated wear clauses).
High-performance, racing, or motorsport uses are excluded unless a specific performance upgrade warranty has been purchased.
Transferability
Warranties are transferable one-time to a subsequent private owner within the original plan period for a small transfer fee (conditions apply).
Limits & Legal Notes
This summary is an overview. The full warranty policy contains the complete contractual terms, including limitations, state-specific rights, arbitration clauses (if any), and how refunds or core charges are handled.
Some states provide consumer rights that cannot be waived; where state law differs, applicable law controls.
Why Customers Choose Powertrain Company
Choice of 3 / 5 / 7 year terms to match how you use your vehicle.
Optional Powertrain Advantage Protection for worry-free ownership.
Direct warranty support from our in-house team — we answer the phone.
Nationwide shipping options and streamlined claims process.
Ready to Add Coverage?
Contact our Warranty Team:
Phone: (888) 725-8160
Email: [email protected]
Or click Request a Quote on the product page to see pricing and optional No-Fault add-ons at checkout.
